1. Introduction
At Victorinox Sales (“we”, “us”, or “our”), operating from our Colorado Springs workshop at 166 Anmoore Road, we are committed to protecting the privacy of knife enthusiasts, outdoor adventurers, and professional users worldwide who purchase our premium bushcraft knives, kitchen knives, multi-tools, and accessories. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website knivessaleus.com.
2. Information We Collect
We collect information that helps us provide our premium products and secure shopping experience:
- Personal Identification Information: Name, email address, shipping/billing address, phone number when you make purchases of our folding pocket knives, bushcraft knives, or other products.
- Payment Information: Credit/debit card details (processed securely via encryption), PayPal email for transactions of our Victorinox tools and accessories.
- Technical Data: IP address, browser type, device information, and browsing behavior when you explore our knife collections.
- Communication Data: Correspondence with our customer service team regarding knife purchases or inquiries.
3. How We Use Your Information
Your data helps us deliver the premium experience our knife customers expect:
- Process and fulfill orders for bushcraft knives, kitchen knives, and multi-tools
- Provide secure payment processing with 256-bit SSL encryption
- Offer customer support for your knife and tool purchases
- Improve our product offerings and website experience
- Prevent fraud and enhance security for high-value knife orders
- Comply with legal obligations regarding knife sales
4. Data Sharing and Disclosure
We treat your knife purchase information with the same care we put into crafting our products:
- Service Providers: We share necessary information with payment processors, shipping carriers, and IT security providers to fulfill your knife orders.
- Legal Requirements: We may disclose information when required by law regarding knife sales or to protect our rights.
- Business Transfers: In case of merger or acquisition, customer data may be transferred with appropriate protections.
- We never sell your personal information to third-party marketers.
5. International Data Transfers
As a global supplier of premium knives (excluding some Asian and remote regions), your data may be transferred internationally with appropriate safeguards to process your order securely.
6. Data Storage and Security
We protect your information with the same precision as our knife sharpeners:
- Payment details are encrypted and never stored on our servers
- Industry-standard security measures including 256-bit SSL encryption
- Regular security audits of our systems
- Data retention only as long as necessary for knife sales and legal compliance
7. Your Rights
You have rights regarding your personal information:
- Access and receive a copy of your knife purchase data
- Request correction of inaccurate information
- Request deletion of your data, subject to legal requirements
- Object to or restrict certain processing
- Withdraw consent where applicable
To exercise these rights, contact our Colorado-based team at [email protected].
8. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience when selecting your perfect knife:
- Essential Cookies: Necessary for secure checkout and knife purchases
- Performance Cookies: Help us improve our website for knife enthusiasts
- Functionality Cookies: Remember your preferences for knife types and tools
You can manage cookie preferences through your browser settings.
9. Children’s Privacy
Our website and knife products are not directed at children. We do not knowingly collect data from individuals under the age of 18.
10. Changes to This Policy
We may update this policy as our knife business evolves. Significant changes will be communicated to customers.
11. Contact Us
For privacy questions regarding your knife purchases:
Victorinox Sales166 Anmoore Road
Colorado Springs, CO 80901
United States
Email: [email protected]
